A ticketing system has been implemented for raising any request/complaints to Computer Center. The Faculty members, Non-teaching staff and students of IISERM are encouraged to use the system . Requests raised in the CC support ticket system will be taken care by Computer Center technicians for closure.
STEPS TO RAISE OR OPEN A CC TICKET
1. Click the link below:
http://210.212.36.79/ccticket/
2. Click “Open a New Ticket”
3. Fill in all the details and click “Create ticket”
4. A ccticket with ticket number will be created and you will receive an email from Computer center. A technician will be auto assigned and your ticket will be closed at the earliest possible.
STEPS TO TICKET STATUS
1. Click the link below:
http://210.212.36.79/ccticket/
2. Click “Check Ticket Status”
3. Fill in your email address, ticket number and click "Email Access Link"
4. Follow the link sent to your email .
In case of unresolved problems with services provided by the computer center, please e-mail Faculty Incharge with the relevant details (This email address is being protected from spambots. You need JavaScript enabled to view it.).