KNOW YOUR SERVICE CONTACT AT COMPUTER CENTER
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Computer center recommends all students to raise CC ticket for any computer/website/network/software/OS related queries/issues for speedy resolution. |
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For all issues - Open a new CC ticket |
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If no reply is received within 2 working days - Send a reminder on the same ticket. If no reply is received after 2 reminders - Email to: This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Issues / Requests |
Contact personnels in CC |
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Email related |
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Email account related issues |
Ms. Garima |
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New email id creation |
Mr. Ramesh |
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Networking and related |
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Network issues |
Mr. Ramesh / Mr. Onkar |
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Wifi passwords/network cable |
Mr. Ram Shankar/ Mr. Ramesh |
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Website related |
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IISERM Web content updates |
Mr. Virpartap |
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Subsites / microsites / allied web page requests |
Ms. Sangeetha |
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Support / issues - webservers, web applications, web pages |
Ms. Sangeetha |
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ERP/Moodle/software Licenses/Data center |
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ERP support |
Mr. Virpartap |
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Softwares/licenses (Matlab ,Mathematica,Origin) |
Mr. Sunny |
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Moodle course creation/issues |
Mr. Sumeet / Mr. Ram Shankar |
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No Dues |
Mr. Ramesh / Mr. Ramshankar |
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Data center support |
Mr. Sunny |
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Lab related issues |
Staff in the lab (Mr. Ram Shankar, CC-Lab1 ) Mr. Sunny (CC-Lab2) |
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Staff |
Office Location |
Email ID |
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Dr. Shashi Bhushan Pandit, FIC, CC |
AB2 - 4F7 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Ms. Garima Kaushik |
Adjacent to Teaching Lab 2 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Mr. Ramesh Kumar |
Adjacent to the labs |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Ms. Sangeetha Gurusamy |
Adjacent to the labs |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Mr. Virpartap Singh |
Adjacent to the labs |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Mr. Sumeet Kumar |
Teaching Lab 2 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Mr. Ram Shankar Maurya |
Teaching Lab 1 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Mr. Sunny Dhiman |
Teaching Lab 2 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Mr. Onkar Singh |
Adjacent to the labs |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
* NOTE: If concerned personnel is not available in their respective office/cabin, please try to visit after 30 minutes or send an email . |
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